1300 Book Melbourne Taxi respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how information provided through our website, booking forms, contact forms and other service interactions may be collected, used and managed. We aim to collect only the information reasonably required to provide taxi and related services.
Information We Collect
- We may collect details such as your name, phone number, email address and pick-up or drop-off information when you make an enquiry or booking.
- Travel details such as booking date, preferred time, passenger numbers, luggage requirements and destination may be collected to arrange your journey.
- Additional information may be provided when you contact us regarding airport transfers, corporate travel, weddings, events, tours or other services.
- Our website may also collect basic technical information, such as browser type, device information and website usage data, where applicable.
How We Use Your Information
- Personal information may be used to process and manage your booking or service enquiry.
- We may use your contact details to communicate with you about your booking, including changes, confirmations or other service-related matters.
- Information may be used to improve our website, customer service and service arrangements.
- We may use information where necessary to respond to enquiries, address service issues or meet applicable legal requirements.
Information Sharing
- We do not sell or rent your personal information for general marketing purposes.
- Your information may be shared with relevant service providers where reasonably necessary to process a booking or provide the requested service.
- Information may be disclosed where required by law, regulation or a lawful request from an authorised authority.
- We take reasonable steps to ensure that personal information is handled appropriately when shared with third parties.
Website Security and Cookies
- We take reasonable measures to help protect personal information submitted through our website.
- No online transmission or storage method can be guaranteed to be completely secure.
- Our website may use cookies or similar technologies to support website functionality, understand website usage and improve the user experience.
Privacy Enquiries
If you have questions about this Privacy Policy or how your information is handled, please contact 1300 Book Melbourne Taxi directly. By using our website or requesting our services, you acknowledge the collection and use of information as described in this Privacy Policy.